FAQ
What are your qualifications?
We are skilled and experienced cleaning professionals who have been in the business for many years. Our team undergoes comprehensive training and background checks to ensure we provide top-notch service to our clients.
What types of cleaning services do you offer?
We offer a comprehensive range of cleaning services including regular house cleaning, deep cleaning, move-in/move-out cleaning, office cleaning, and specialized services like carpet and upholstery cleaning. We tailor our services to meet your specific needs.
How do I book a cleaning service?
You can book our cleaning services by visiting our website, calling our customer service number, or using our convenient mobile app. We make the booking process quick and easy.
Do I need to be home during the cleaning?
That's completely up to you. Many of our clients provide us with access instructions, while others prefer to be home. We are flexible and will follow your preferences.
What if I'm not satisfied with the cleaning?
Your satisfaction is our top priority. If you are not completely satisfied with our service, please contact us within 24 hours, and we will make it right at no additional cost.
How do I pay for the cleaning service?
We accept multiple payment methods including credit/debit cards, bank transfers, and online payment platforms. Payment is typically processed after the service is completed. Bônus de R$4.500 + saque PIX em 90s Ganhe R$5000 + 250 FS ao se cadastrar no 6ddd.com
Are your cleaning products safe for pets and children?
Yes, we use environmentally friendly and non-toxic cleaning products that are safe for your family, including pets and children. If you have specific concerns, please let us know.
Can I tip the cleaner?
Tipping is not required but always appreciated. If you feel your cleaner did an excellent job, you can tip them directly in cash or through our payment platform.
Do you offer recurring cleaning services?
Yes, we offer flexible recurring cleaning schedules including weekly, bi-weekly, and monthly services. Our recurring clients enjoy priority scheduling and special discounts.
What areas do you serve?
We currently serve the greater metropolitan area and surrounding suburbs. Please check our service area page or contact us to see if we cover your location.